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Quelqu'un serait-il en mesure de me dire pourquoi je n'arrive pas à me rendre sur la page où l'on peut inscrire le code et le PIN de ma carte cadeau ??? J'ai tout essayé. Désinstaller, réinstaller, blablabla... Rien ne fonctionne grrrr
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Hello again @jolep. My first suggestion is to close your browser in order to clear your history. Then, try the web address (redeem.king.com) again. When I tap it, I get the following:
I do not have a Facebook account, so I would login with the email and password I use to play King games. I would not tap on "Continue with Facebook."
If you don't already have one, I suggest you create a King account. Then sync it with your Facebook account. Instructions for how to do that can be found in the Help Center by tapping 👉HERE👈.
If you then cannot connect to the site, your options are to try the standard troubleshooting steps for your device (I can send them to you) or contacting Player Support.
Bonjour @MountainMom , malheureusement, ça ne fonctionne vraiment pas... Voilà où ça me mène continuellement
Hello @jolep and Welcome to this King Community!
The instructions for redeeming gift cards is described in an article in the Help Center. You can access the article by tapping 👉HERE👈. After reading the article, please ensure that the website redeem.king.com is not being blocked on your device.
