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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
New phone. Lost my level
Thanks for the catch Christine, you’re right. The flow now shows “Chat With Us” at the bottom of a Help Center article, not “Contact Us.” I’ve updated the guidance below so anyone landing here has the correct steps.
Appreciate you flagging this so players don’t get mixed messages.
Hi @QueenB These instructions are slightly out of date as we no longer see "contact us" at the bottom now. We see Kingsley the friendly chat bot, so what appears instead is "chat with us". Kingsley may be of help in this matter, I am not sure, but to contact Player Support directly players now have to use the link at the bottom of this web page.
Hi @redviking2008 and Welcome to the Community!
Don’t worry, your progress isn’t lost forever. You just need to log back into the same account you used before (Facebook or King account).
If you never linked your game to an account, you’ll need to contact Player Support so they can help restore your levels.
To reach Player Support from inside your game:
Kingsley, our helper bot, will try to solve the issue on the spot. If the bot can’t fix it, you’ll be able to connect with a Support agent.
New here? Sign in or create an account to join the fun.
Heya, can anyone explain the icons on the top of the map screen and what they are and how you play them? I know it's probably going to be an essay of an answer but it would be highly appreciated !! Thankx, Gema 😊
Как добавить друзей? Или как сделать, чтоб добавились друзья сами?
se dieron cuenta que los niveles se volvieron más difíciles e ilógicos? Nos están saboteando de la manera más descarada para que compremos lingotes, no cumplen los tiempos que indican los regalos y cuando pedimos vidas no nos llegan pero si nos llegan las de los demás, ya estoy pensando desinstalar el juego, se volvió muy…
candy rush saga is not open
Good day people. How can I turn playing Candy crush into money making?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
