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Hola ayer hice la compensación de podio y no e recibido el premio aver q pasa q porq ya estoy cansado q no te da los premios
Hi @carlosferrer , Welcome to the Community!
I’m really sorry to hear you didn’t receive your prize. I can imagine how frustrating that feels, especially after putting in the effort to finish on the podium.
Prizes from competitions should arrive automatically, but sometimes there can be glitches. Since rewards are linked to your account, only Player Support can check what happened and make sure you get your prize.
To contact them directly from your game:
If possible, include your Game ID (here’s how to find it: Find my ID) and a note about the competition where you placed. That will help them track it faster.