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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
My game is not loading after getting to a certain start up spot
Thank you for replying Carla🤗
That was due to the issue with yesterday’s update release! King has worked on it and sent a new version.
Please follow below steps to download the new version👇
1️⃣ Open the Microsoft Store; 2️⃣ Go to Library → Get Updates; 3️⃣ If your system shows an earlier version (like 1.313 or 1.313.1.1), updating manually will fix the crash👍
Have a wonderful rest of the day 🍫🍬🍫
Glad to know, Carla🤗
Enjoy your game🍫🍬🍫
Your update tip worked. Thank you!
Hi again @carlawordsmith 🙋♀️
If you are playing the App version on Windows10, please follow the steps I wrote in my above comment.
How do I update my game?
Yes, Candy Crush Saga. On Windows. It acts like it's going to the game after the normal challenges but gets stuck on "loading" a striped candy, bomb, or other adds. Just says "loading."
Hello and Welcome to the King Community @carlawordsmith🤗
I am sorry to hear that you are experiencing an issue in your game!
Are you playing Candy Crush Saga? If so, which device are you using? I am sorry to say that I did not understand what you meant by —> after reaching certain “start up spot”! Can you please explain that for me to be able to assist you better?
To reply back, please type below🍫🍬🍫
King fixed this issue on PC today, so make sure your game is updated to 1.3132.1.0
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My win streak disappeared even though I didn’t lose a level. What happened?! I’m so disappointed as it was my longest streak yet!
How can I withdraw
Did this app pay
If the musical event doesn’t work and they refund everyone’s coins, then none of us should play this game anymore because it’s a scam. And personally, I love playing Candy Crush and I spend a lot of money on it — I spend around $70 just to get 300 gold bars.
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
