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My game is not loading after getting to a certain start up spot
Thank you for replying Carla🤗
That was due to the issue with yesterday’s update release! King has worked on it and sent a new version.
Please follow below steps to download the new version👇
1️⃣ Open the Microsoft Store; 2️⃣ Go to Library → Get Updates; 3️⃣ If your system shows an earlier version (like 1.313 or 1.313.1.1), updating manually will fix the crash👍
Have a wonderful rest of the day 🍫🍬🍫
Glad to know, Carla🤗
Enjoy your game🍫🍬🍫
Your update tip worked. Thank you!
Hi again @carlawordsmith 🙋♀️
If you are playing the App version on Windows10, please follow the steps I wrote in my above comment.
How do I update my game?
Yes, Candy Crush Saga. On Windows. It acts like it's going to the game after the normal challenges but gets stuck on "loading" a striped candy, bomb, or other adds. Just says "loading."
Hello and Welcome to the King Community @carlawordsmith🤗
I am sorry to hear that you are experiencing an issue in your game!
Are you playing Candy Crush Saga? If so, which device are you using? I am sorry to say that I did not understand what you meant by —> after reaching certain “start up spot”! Can you please explain that for me to be able to assist you better?
To reply back, please type below🍫🍬🍫
King fixed this issue on PC today, so make sure your game is updated to 1.3132.1.0
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And how
I have gotten to level 11526 bur can't get past. Anybody have suggestions?
No matter how much I request when I ran out of lives the other players in my friends list never assist me with lives but they keep asking me to send. Why? Here's my user id 1162873740
I have been playing candy crush for long time and now it’s starting me from beginning.why?
The last few times i purchase something i am being charged twice for the same thing, why is this happening?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
