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Hi,
I upgraded my phone yesterday, I saved my profile and restored the profile however I lost all trophy pins. All special candies etc. Please help. I was so close to gaining the second round.
Hi, i play Candy crash saga on my PC and I lost my pins too. I had 133 earned pins and was close to platinum with 240 gold bars. All trophy pins disappeared, I have just duplicates left. Can anyone help to restore it, it is only week left? I am on level 15696.
Hello @NB5🤗 Welcome to the King Community!
In King Saga games, only game progress and Gold bars are stored to King Servers! Hence it is possible to sync the progress across all the devices we use! But, the boosters (and lives received from our friends) are stored to the local memory of the device we use - which is not transferrable between devices! That is the reason you are not finding those special candies on your new phone!
I am not sure why the Pins progress is not transferred though! Did you play the game yet on your new phone and win any feature that can earn a Pin? If not, I would suggest you to do that first and let me know if the feature is back in your game or not!
To reply back, simply type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box 🍫🍬🍫
Hi there, unfortunately this data is stored on your device's data and reinstalling the game erases it. So sorry!
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
