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Hi,
I upgraded my phone yesterday, I saved my profile and restored the profile however I lost all trophy pins. All special candies etc. Please help. I was so close to gaining the second round.
Hi, i play Candy crash saga on my PC and I lost my pins too. I had 133 earned pins and was close to platinum with 240 gold bars. All trophy pins disappeared, I have just duplicates left. Can anyone help to restore it, it is only week left? I am on level 15696.
Hello @NB5🤗 Welcome to the King Community!
In King Saga games, only game progress and Gold bars are stored to King Servers! Hence it is possible to sync the progress across all the devices we use! But, the boosters (and lives received from our friends) are stored to the local memory of the device we use - which is not transferrable between devices! That is the reason you are not finding those special candies on your new phone!
I am not sure why the Pins progress is not transferred though! Did you play the game yet on your new phone and win any feature that can earn a Pin? If not, I would suggest you to do that first and let me know if the feature is back in your game or not!
To reply back, simply type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box 🍫🍬🍫
Hi there, unfortunately this data is stored on your device's data and reinstalling the game erases it. So sorry!
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I have gotten to level 11526 bur can't get past. Anybody have suggestions?
No matter how much I request when I ran out of lives the other players in my friends list never assist me with lives but they keep asking me to send. Why? Here's my user id 1162873740
I have been playing candy crush for long time and now it’s starting me from beginning.why?
The last few times i purchase something i am being charged twice for the same thing, why is this happening?
I did not take a screenshot of my 2025 unwrapped stats in December. I do not see a widget for them on the map. Is there a way to still view them?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
