Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
game is stuck because shaded candies don’t mive
Levels with ice can be tricky because you can't select and move candies that are covered in ice. However, you CAN select and move a different candy (that is NOT covered in ice) into the ice to make the same match.
In the screenshot below, you can move the purple candy to the right, OR the orange candy to the left to make the same match. Both ways work, and it doesn't matter which way you do it.
However, on levels that have ice, it works differently. In the screenshot below, you cannot move the purple candy because it is covered in ice and you cannot select it. But you CAN move the orange candy that is not covered in ice to the left to make the same match.
If your game appears to be stuck and you can't find a move to make, look at the suggested move. If the game suggests a move, then it IS possible to make it. You just need to find the right way to make that move. If you're having trouble finding a possible move, send me a screenshot and I'll tell you which move you can make.
I’m in 4877 and looks like candies are covered in ice
What do you mean by shaded candies @Clinton50 ? Are those candies covered in ice? Maybe you could tell us what level you are playing?
New here? Sign in or create an account to join the fun.
Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…