Candy Crush Saga

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All You Need to Know About All Stars 2026

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Why

1106301368

Why after i win the épisode, i dont have the lingots ?

I have loss my progression and my bonus

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All comments

Colorbomb_Collector

Hi there and welcome to the Community @1106301368!

I want to let you know that I've checked and I was able to see that our Player Support team has answered your Support Ticket that was opened regarding this and I suggest that you continue your interaction with them there in order to receive the best possible assistance.

I wish you an amazing day ahead!

kiara_wael

Hi and Welcome to the King Community

Sometimes the rewards from the Episode Races can take a little detour before reaching your game account.

Here's what you can do:

Make sure your game is connected to the internet. Sometimes, a quick connection check does the trick!
If you've already tried closing and reopening the game, the next step is to reach out to our support team. You can contact them directly through the game's settings menu. Tap on the 'Settings' gear icon, then select 'Help Center' and 'Contact Us.'

When reaching out, it would be super helpful to include:

Your game ID or the email address associated with your game account.
The date and approximate time you finished the races.
A mention that you were expecting your gold bars for finishing first in two Episode Races.