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what is happening that after I shut my phone off after playing candy crush saga I lose my super color bomb and my winning streak goes back to the beginning. Why is this happening?
Hi there, and thank you so much for calling this out 🙏
I’m really sorry this happened! I’ve just flagged your message directly to the studio so they can take a closer look.
We’ve had a couple of early signals that something might be off, and your report really helps us narrow it down.
Please keep an eye here in the community as I’ll share any updates as soon as I have them. And if you notice anything else odd (device, game version, when it happens, etc.), feel free to drop a note and I’ll pass it along too.
Thanks again for speaking up, it really helps us fix things faster!
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Hi, I finished 23 tickets of the Yetis Draw out of 25 , still have 2 only to reach the big prize. But all tickets disspaeared on the board game and not appearing near the level number anymore. Where did they go ?
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
