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HI. There were 3 times I didn't recieve my daily rewards
And I have just completed more than the four rounds to recieve the "super bomb" and haven't recieved this either.
Hi @Vonnyvon45 , I am sorry to hear you are having trouble with your rewards and super color bomb.
Regarding the super color bomb, do you mean that the score is not incrementing despite winning levels?
If so, please try the below steps:
*Restart: Force close apps and restart your device.
*Updates: Check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
As for your rewards, please check out our Help Center + chat bot. By choosing the Chat With Us, you can reach out to Player Support to obtain help with your rewards ensuring that your receive a reply as soon as possible.
However if you have any issues getting an answer do not hesitate to let me know. Have a nice day!
Hi and Welcome to the King Community
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
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MY BOOSTER WHEEL HAS NOT WORKED FOR ABOUT 5 DAYS. WHAT IS THE PROBLEM?
Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
