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lost my levels
Hi and Welcome to the King Community
If you still don't see the right level please force close the game, wait a few seconds, and then reopen it.If that doesn't work then please sign out of your Facebook/Kingdom account, close the game, reopen it and then sign back in again - sometimes it just needs a little nudge to make sure the level loads correctly.
If the issue persists, after reconnecting, please email this to our Player Support Team here and tell your Game ID there.
Hi @Daddyos1128 I’m really sorry to hear that!
Just to check, was your game backed up to a King account or Facebook account? If so, have you tried logging back in using the same email address you used to save your progress?
We also have a guide HERE with a few steps you can try to restore your levels.
Have a look and give those steps a try, and if something in particular is stopping you or not working as expected, let us know and we’ll help from there.
New here? Sign in or create an account to join the fun.
hi I accidentally deleted the game and reinstalled but i didn’t get my latest level which is 2873. Please help me with this
Good day, I can’t seem to find a place to redeem gifts card from Microsoft Rewards
I have had problems with my phone lately, and sone stuff has been acting up. How can I check to make sure this is my account?
I have played Candy Crush and other games from King for many years now but I'm getting so tired of it now. It says that a Link is sent to my mail to verify my email but it was sent a while ago so the verification Link is expired and it says that I can get a new Link whenever I want in my King Account but there is no…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
