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lost my levels
Hi and Welcome to the King Community
If you still don't see the right level please force close the game, wait a few seconds, and then reopen it.If that doesn't work then please sign out of your Facebook/Kingdom account, close the game, reopen it and then sign back in again - sometimes it just needs a little nudge to make sure the level loads correctly.
If the issue persists, after reconnecting, please email this to our Player Support Team here and tell your Game ID there.
Hi @Daddyos1128 I’m really sorry to hear that!
Just to check, was your game backed up to a King account or Facebook account? If so, have you tried logging back in using the same email address you used to save your progress?
We also have a guide HERE with a few steps you can try to restore your levels.
Have a look and give those steps a try, and if something in particular is stopping you or not working as expected, let us know and we’ll help from there.
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…