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[Candy Crush Saga][Microsoft App] – Facebook account fails to login.

Build Version: 1.3201.1.0

When the player attempts to log in to their Facebook account using the Candy Crush Saga Microsoft app, after entering correct login credentials, a pop-up appears stating “This browser is not supported”, and the login process fails to proceed.

Launch the Candy Crush Saga Microsoft app.
Tap on Log in with Facebook.
Enter valid Facebook login credentials.
Attempt to proceed with login.

Expected Result:
The player should be able to successfully log in to their Facebook account.

Actual Result:
A pop-up appears saying “This browser is not supported”, and the login process cannot continue.

Repro Rate: 5/5

Screenshot 2026-02-01 210415.png

Welcome! 👋

Comments

quekkc

This has been an on going problem for many years. I have complained numerous times in the past. They managed to solve the problem for a certain period and then the problem recurred. This cycle repeated a few times. Now I don't bother to complain. Just take it as they have no intention to solve this problem. Maybe it is intentional so as to discourage the use of Facebook account.

HM100

This occurs because the Windows app uses the old EdgeHTML for WebView. Unforutnately, Facebook no longer supports EdgeHTML. For this reason, I'm unable to use CCJS on Windows as the most progress is there, not on King account like on CCS and a few other King Games.

Have a nice day.

Comments

quekkc

HM100

Have a nice day.

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