Candy Crush Saga

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How to combine apple iOS account to email address?

I setup an email address

Edited by CM:⛔️That’s too much personal information - Check our House Rules with user id 16267810366 in candy crush saga, but it started on level 1. Meanwhile I have been playing candy crush logged in with apple iOS account and my level is 20476 user id 1745072565. How do I combine the accounts?

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dodo807

I left a message to support yesterday, no one get back to me. I am a little confused how simple thing like this doesn’t have a solution. Hope someone will get back to me

dodo807

Hi, do you have a chance to combine my apple iOS to my email addrsss?

QueenB

Hmm @dodo807 let me reach out to Support and see what I can do… I'm not back in the community until Monday but keep an eye on your game okay 😉

dodo807

I still don’t have an answer by going to contact as this is more like an AI generated answer. All I want is have an email account set up to combine with my apple ios progress

QueenB

Hi @dodo807, welcome to the community!

Thanks for explaining the situation! I understand you’d like to combine the progress from your Apple ID account with the email account you created.

Account merging or transferring progress between accounts isn’t something we can do from the Community side. The best way to handle this is to contact Player Support directly through the game app, so they can securely locate both accounts and check what’s possible.

Please follow these steps in the game where your progress starts on level 1:

Open the game
Tap the cogwheel (Settings)
Select Account & Help
Tap Help Center
Choose a related topic
Scroll down and tap Contact Us

Explain clearly that you have two accounts and want to combine or transfer progress. The Support team will be able to check the details and guide you properly.

Let us know once you’ve reached out, and we’ll take it from there if needed 👍

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

QueenB

Hi @dodo807, welcome to the community!

Thanks for explaining the situation! I understand you’d like to combine the progress from your Apple ID account with the email account you created.

Please follow these steps in the game where your progress starts on level 1:

Open the game
Tap the cogwheel (Settings)
Select Account & Help
Tap Help Center
Choose a related topic
Scroll down and tap Contact Us

Explain clearly that you have two accounts and want to combine or transfer progress. The Support team will be able to check the details and guide you properly.

Let us know once you’ve reached out, and we’ll take it from there if needed 👍

dodo807

I still don’t have an answer by going to contact as this is more like an AI generated answer. All I want is have an email account set up to combine with my apple ios progress

QueenB

Hmm @dodo807 let me reach out to Support and see what I can do… I'm not back in the community until Monday but keep an eye on your game okay 😉

dodo807

Hi, do you have a chance to combine my apple iOS to my email addrsss?

dodo807

I left a message to support yesterday, no one get back to me. I am a little confused how simple thing like this doesn’t have a solution. Hope someone will get back to me

Welcome! 👋

New here? Sign in or create an account to join the fun.

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