Candy Crush Saga

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Unable to claim a super colour bomb--buffering

At the end of an episode, my iPad screen says "Super Charger, Super colour bomb is ready. You have the super color bomb until you lose a level or time runs out." Under the super color bomb there's a Claim button. However this Claim button isn't working and keeps buffering. What to do?

I'm attaching a video https://streamable.com/gnb60l

Accepted answers

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Skyefleur

I got the super bomb as well. But couldn’t start the level. Wouldn’t let me push the button.
so I just close the app and when relaunched I had lost it and lost also the tournament while I had not even started the level.
the super boon is back to 3 bombs again (hopefully this will be permanent)

I’m on iPhone.

myname_wastaken

I tried emailing them @kiara_wael and they responded with a canned reply that was totally unrelated to my query. As usual. Shame

kiara_wael

Hi @myname_wastaken

You can also email them from here:

https://soporto.king.com/contact

myname_wastaken

I'm not allowed??

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting , In the meantime If missing rewards please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting , In the meantime If missing rewards please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

myname_wastaken

I'm not allowed??

kiara_wael

Hi @myname_wastaken

You can also email them from here:

https://soporto.king.com/contact

myname_wastaken

I tried emailing them @kiara_wael and they responded with a canned reply that was totally unrelated to my query. As usual. Shame

Skyefleur

I’m on iPhone.

Welcome! 👋

New here? Sign in or create an account to join the fun.

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