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The events tab is no longer showing, and the weekly race widget is missing for over a week. I did win the race (I think) but no prizes given either
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@christinewupp, I have shared the feedback regarding Apple devices with the team. Thanks for the details and screenshots.
That's the same as my Android Samsung A35 phone. My wife's iPad is working correctly last she checked.
This is my home screen on my Apple iPad. I have just played one episode and there was one brief in between level show of the weekly race, but it's nowhere to be clicked on between the brief pop-up.
My iPad is up to date on iOS 18.7.5. As you can see all the other widgets are there but I have the seasons pass at the bottom where the events folder used to be. Please share this with the team as it needs fixing, thanks @MountainMom
This issue occurs because some players appear to have the older version of Map Widgets which lack the Weekly Contest widget and is the case on Windows but in that platform Weekly Contest never makes an appearance compared to Android. The issue appears to affect me and happens on all platforms as well. This can also be observed from the Color Bomb Series widget in where when you've finish a track and you wait for the next one, in the old ones the label shows the time left for the next race to begin while in the new ones the label shows Zzz… instead. But strangely, on another profile I've made, I didn't seen that issue meaning the Color Bomb Series widget shown Zzz… while waiting for the next race instead of actual time remaining for the cooldown (Aka for the next race to begin).
Hey @christinewupp, will share that the issue is also occurring on Apple devices, but it would be helpful if you give more specific details about which Apple device(s) are involved
@MountainMom hi! This is true on Apple devices also, not only android. It's annoying not to know where I'm placing in the weekly tournie and what my progress is.
MountainMom
Moderator
3:28 pm
Hi again @Paul343, Thank you for reporting this.
Our Community Manager confirmed this is expected for some Android players right now. This issue is temporary and the missing events/tab should return soon.
Thank you for your patience.
Thank you for the response. I'll keep checking for updates and such.
I think this is a known issue? I mean: I also have one account now which does not see the weekly race at all. Didn't I read somewhere that they were working on a fix for this? Anyhow I am having exactly the same issue in my game. I'm on an Apple device.
@Deal_One, for most issues, our first response should not be to send players to Player Support. The frustration by players might be exacerbated by such replies.
Hi again @Paul343, Thank you for reporting this.
@Paul343 What device do you play on? I don’t mean to keep saying the same thing but support is supposed to help us.
I did this already, I check for updates everyday, Other users are having the same problem and Deal_One player support is no help so quit posting this on every post.
@MountainMom I replied to him also. I marked your comment as helpful.
Hello @Paul343.
Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following troubleshooting tips to maximize the chances of the game running more smoothly for you:
@Paul343 Get a hold of player support. They can help you.
