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i've lost all of my boosters

Heavencry
Heavencry Posts: 2

Level 1
in Support
hello
just now i've started up the game, when it suddenly rebooted my phone.
so, when i fired it up again, i saw that i had no more boosters.
how can i fix this?

kind regards, H

Answers

  • sam2005
    sam2005 Posts: 9

    Level 2
    Hi!

    Unfortunately, boosters and lives are saved only in your device and not in your account. I think that's the reason for your problem.I hope this will help!

    -sam2005  
  • Heavencry
    Heavencry Posts: 2

    Level 1
    well, that's just bogus man :S :(
  • sam2005
    sam2005 Posts: 9

    Level 2
     Then find the answer by yourself. ;)
     
     
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    edited April 2019
    hello @Heavencry

    Through this messages, I welcome you to the king community.
    I am request you for see community house rules here here
    Please remember, for android or i-phone boosters had directly save on device memory, You can't moved or sync them.by game crashing or uninstalling you will lose them permanently. Which not returnable.
    The studio, booster has not yet started the syncing order. So you can face such problems.Here are some tips for not facing this kind of problem in the future,

    • Make your device software auto update.
    • Make your app auto update.
    • Don't open game when battery below 25%
    • Don't accept incoming call when you playing this game.
    • Close all background running app before start this game.
    • Make free device internal memory up to 2 GB
    • See here more tips for safeguard your saved boosters.
  • sam2005
    sam2005 Posts: 9

    Level 2
    Hi Heavencry!

    Now you've got some answers for your problem. Hope you're not angry with me =).

Hey! Would you like to give us your opinion?

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