Candy Crush Saga

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Gold Bars

Hi ,I'm using a Redmi Note10 mobile and currently playing on 18700+stage ,it's been recently that I can use the gold bars for moves but can't buy boosters with them.Each time I try to buy ,the system tells me "Connecting to store " but even after waiting for long ,it doesn't connect to the store but when it comes to moves ,the gold bars get redeemed for moves . I've updated the app from play store .Kindly fix it as I've exhausted heeps of Gold Bars

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Azmation

Thank you very much for taking out your time and replying me ...

MountainMom

Hello @Azmation and Welcome to this King Community!

We’re really sorry to hear that some rewards or items were lost because of a "connection" issue. I found the following Help Center article that might give some advice:

👉Tried to make purchase

Unfortunately, we can’t resolve issues like yours directly here in the Community, but King's Player Support team can help you out.

Please reach out to them through your game by tapping the gear icon ⚙️ —> Account & Help —> ? Help Center —> Select the topic of your issue, scroll all the way down and select “Chat With Us.”

They’ll be able to check your account and make things right.

Thanks for your patience and for reporting this so quickly 🙏