Candy Crush Saga

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I would like to ask for help. When making a purchase, it says "server error"

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nusserkornelia

I can't take a picture because the store doesn't load either. I only see the dots as what doesn't load. I want money for gold bars. I have no problem playing Farm Heroes

nusserkornelia

When I want to buy, I only see the circling dots, it doesn't fill the store

PummyRaj

Hello @nusserkornelia🤗 A Warm Welcome to the King Community!

I am sorry to hear that you are experiencing purchase issue in your game! Are you trying to spend your Gold bars or the real money?

Can you please tell me which device you are using to play the game? Also, would it be possible for you to post a screenshot of that error message?

Alienscar

Hello @nusserkornelia does your server error look like the one in the screenshot below

screenshot-20220110-103544-candy-crush-saga~2.jpg

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Alienscar

Hello @nusserkornelia does your server error look like the one in the screenshot below

PummyRaj

Hello @nusserkornelia🤗 A Warm Welcome to the King Community!

I am sorry to hear that you are experiencing purchase issue in your game! Are you trying to spend your Gold bars or the real money?

Can you please tell me which device you are using to play the game? Also, would it be possible for you to post a screenshot of that error message?

nusserkornelia

When I want to buy, I only see the circling dots, it doesn't fill the store

nusserkornelia

I can't take a picture because the store doesn't load either. I only see the dots as what doesn't load. I want money for gold bars. I have no problem playing Farm Heroes

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Recent Announcements

Booster wheel not working - Edited by CM: Under investigation!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Recent Crashes 2/21/26 - (Edited by CM: Reported to the Studio)!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…