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All You Need to Know About All Stars 2026

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Pins reward: from Community to Help center, from Help center to Community

Seriously? From the Community I was directed to the Help center, from the Help center I am sent back to the Community.

I wrote about my problem to the Support. I collected all the pins but I don't get the reward. After I collect new pins I get permanent color bomb 15 min and lollipop.

I was directed by to write to the Help center.

The answer received from Help center:

Our Help Center is jam-packed with useful articles. Check it out: https://kingcare.zendesk.com/hc

Didn't find what you were looking for? Drop by our Community. Your fellow players are more than happy to help! Visit https://community.king.com/en/

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Comments

dia_candy

Thanks for the comment, Cristine! My frustration also comes from the fact that I still have an error in the game (for almost 3 weeks), that forces me to close and restart the game after every level I play. And I’ve received the same responses about that as well. I’ll probably get rid of it once King resets or changes the Daily Stamps. As for the pins, just as you say, all I can do is look on the bright side with the gift (lollipops) I receive and hope it gets fixed sooner.

christinewupp

This happens a lot @dia_candy , the circular shifting around from the automated replies to the community and back again. It's not good service.

However with regards to your problem, I had this happen to me too about a week ago. In fact I thought it was great, because every time I gained new pins, such as from the chocolate box or episode race, I got the last few prizes again! I gained a lot of hand switches and a few UFOs due to this glitch and the pin sparks kept filling up as well, and those pin sparks boxes also give us more boosters. It sounds like you are getting free lollipops, which could be helpful.

Eventually in my game this stopped by itself and I moved on to the platinum pins collection a few days ago. I was quite sad the glitch was over. I was getting so many boosters for free, they were worth more than the gold would have been.

Comments

dia_candy

christinewupp

This happens a lot @dia_candy , the circular shifting around from the automated replies to the community and back again. It's not good service.