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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone 😃
We have an update!
Please make sure you update your game to version 1.323. which should fix the issue with the Booster wheel.
If the issue persists after updating the game, please let us know and share a screenshot of the version you have installed.
Thanks all for your patience 🤗
Hi there, welcome to Community @MsMuff
I understand your concern and I will provide you with more details on this.
I want to inform you that our team is working and investigating this as we speak. In case more information is needed, we will reach out to you.
I hope this helps and wish you a nice day!
Hi everyone 👋
Thanks again for all the reports and details you’ve shared.
I’ve checked with the team and we can confirm that there is an issue affecting the Booster Wheel, which is why some of you are seeing the timer stuck or not being able to spin.
The team is already working on a fix, and we’re pushing to have this resolved as soon as possible.
In the meantime, there isn’t anything specific you need to do on your side, just make sure your game is updated when a new version becomes available.
I really appreciate you flagging this quickly and helping us track it down. I’ll keep this thread updated as soon as I have more news.
Just to let you know @QueenB the previous tag at 11.20am didn't work but your 4.37pm one did 🤔
Hi @Carol-38, Yes, I saw it and I replied to it HERE, maybe the tag never made it…. but just so you are aware, I've passed on your details to the team that it did not work for your game and I have already reported to the team about the Booster Wheel timer not matching so this could be related somehow but let's see what they say.
I posted my message on Saturday @QueenB but just to let you know it still isn't working 🤕
II am a reguler player plese back to my old music i miss you my old music i reaaly miss you plese back to old music my phone while buster fixed working but i am miss you my old music plese back to my old music donnobad
Hi @sami44667788 😊
I’m happy to hear the Booster Wheel is working fine again!
About the All Stars music, I’m not sure I fully understand the issue yet. Do you mean that:
• You can’t hear any music at all, or • The music went back to the regular Candy Crush Saga music instead of the All Stars soundtrack?
To help us check this, could you let me know which music you are hearing in the game right now?
You can also listen to the All Stars 2026 playlist here to compare the tracks:
If you can tell me which track sounds closest to what you hear in the game, that will help us figure out if the All Stars music is playing or not.
Thanks 😊
Hi everyone 😊
If you want to check for updates you need to do it through your device’s app store. Here’s how:
1. Open the app store on your device
2. Search for “Candy Crush Saga.”
3. If you see an “Update” button, tap it to install the latest version of the game.
If you only see “Open”, it usually means your game is already updated to the latest version available for your device.
After updating, restart the game and check again to see if the feature is working.
Sometimes the update doesn’t appear right away because the App Store or Google Play Store hasn’t refreshed yet. Try searching for Candy Crush Saga directly in the store, open the game page, and check if the Update button appears there. If not, restarting your device can also help refresh the store.
If you’re still having trouble, let us know:
We’ll be happy to help further.
Hmm, thanks for sharing the screenshot @Carol-38 🤔
I've passed on your details so the team can have a closer look.. I have already reported to the team about the Booster Wheel timer not matching so this could be related somehow but let's see what they say.
Also, just to be sure and I know this is not the case but, the timer on the device has not been changed has it? Have you been traveling lately?
II Have the same problem
PPlese bace to my old music i really miss you
How do I upgrade the game?
How do I update?
How do I update the game to get the wheel working?
Yes, mine hasn't worked in weeks.
How do you update? There is no update option on my phone for Candy crush.
AAmer to wheil buster kaj korte ce sudu.amer music version ta kaj.korce na all stars even ta amer.phone calu hosce na apni plese amer somosha ta dekhen abong music somosha ta thik kore dan dhonnobad
"Hi, I've updated my game to version 1.323. My booster wheel is working fine, but I can't hear any of the new All Stars 2026 music. I've already tried clearing the cache. Please help!
I guess you need to wait about 9 days before you can use the Booster Wheel. Mine works as excepted.
I am having the booster problem playing on my laptop through Facebook.
Hi @QueenB I have the latest version installed on my mobile devices
But still no Booster Wheel working still showing 1 week 2 days on the widget
And 15 hours 18 minutes when I open Events
That's an awful lot of Coconut Wheels I've missed out on 😉 Now please don't feel sorry for me and have 14 Coconut Wheels added to my account, that really wouldn't be funny 😳
Well I'm not being given an option to update
Sorry if I wasn't clear enough @Carol-38 but 1.323.0.1 is the latest issue as far as I know.
Note that the fix is only for mobile users and not Facebook or PC users.
Well I'm not being given an option to update @Alienscar
I'll check it again tomorrow 🤕
Shouldn't make a difference should it, that I have 0.1 after the 1.323
You actually need the .1 @Carol-38
🤣 Thanks @Alienscar I probably wouldn't have checked this thread for a while.
Mine still isn't working though, so no more Coconut Wheels yet. I have CCS installed on more than one device the version on all being ⬇️
Hi @BarbaraJeanNC
So the fix was sent out for mobile users, are you also having this issue but on Facebook? Or are you playing via the game app from Microsoft Store?
How do I find the version number of Candy Crush I have on my laptop.
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Unable to purchase
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
