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I pressed on unlock tier and it took 30 gold coins so I thought I earned those so pressed it again and I’m out 60 gold bars!! Usually when you redeem something it prompts you to confirm
I want my gold bars back!!
It's a trick by the app to get to your gold. That button you pressed is to pay gold to skip a tier in Season Pass. We've complained about it in the past. That green button needs to go: Nobody ever needs to skip a tier anyway since you can use and replay old levels to move up to the top tier.
Also whenever we click on anything that costs gold bars the app never asks for confirmation, this also has been complained about again and again. You might like to add your vote to this idea:
60 gold bars I’m so bummed
omg so true why on earth would I pay 30 gold bats for a color bomb and some fish!! Grrrrrr
@ccw123 I was confused by this also but i didn’t purchase the gold bars. They should reword this. @QueenB @kiara_wael @MountainMom.
Sorry @ccw123 you will not be able to get your gold bars back.
If you purchased your gold bars using real money then there is a chance that King will compensate your loss if you contact them using the Help function of your game, but they will not replace items that you obtained from just playing the game.
please contact support through the app. send them screenshots if you have them. good luck
Hi and Welcome to the Community
Sorry to hear your that please reach out to Player Support through your game:
This way our Player Support Team will assist
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
