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I pressed on unlock tier and it took 30 gold coins so I thought I earned those so pressed it again and I’m out 60 gold bars!! Usually when you redeem something it prompts you to confirm
I want my gold bars back!!
It's a trick by the app to get to your gold. That button you pressed is to pay gold to skip a tier in Season Pass. We've complained about it in the past. That green button needs to go: Nobody ever needs to skip a tier anyway since you can use and replay old levels to move up to the top tier.
Also whenever we click on anything that costs gold bars the app never asks for confirmation, this also has been complained about again and again. You might like to add your vote to this idea:
60 gold bars I’m so bummed
omg so true why on earth would I pay 30 gold bats for a color bomb and some fish!! Grrrrrr
@ccw123 I was confused by this also but i didn’t purchase the gold bars. They should reword this. @QueenB @kiara_wael @MountainMom.
Sorry @ccw123 you will not be able to get your gold bars back.
If you purchased your gold bars using real money then there is a chance that King will compensate your loss if you contact them using the Help function of your game, but they will not replace items that you obtained from just playing the game.
please contact support through the app. send them screenshots if you have them. good luck
Hi and Welcome to the Community
Sorry to hear your that please reach out to Player Support through your game:
This way our Player Support Team will assist
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
