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Candy Crush Saga

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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

MarilynRules

Advertising freezes. Black screen and nothing else. I see others have same problem

To ask your Question:

Accepted answers

kiara_wael

Hi and Welcome to the Community

Thank you for report it.Ill pass this to the GameTeam

All comments

janetwarnes

Just typed this query and it disappeared - I have the same problem regarding advertising

janetwarnes

Having this same problem - grey screen with large arrow but screen completely freezes making it impossible to proceed with the game. HELP

dan1966

Some advertising freezes since yesterday , have to close the game and restart. Lost my 20 minutes boosters because of that

MarilynRules

I have noticed some ads are playing but some are blocked. The same thing is happening to WORDS WITH FRIENDS. Both use Meta

kiara_wael

Hi and Welcome to the Community

Thank you for report it.Ill pass this to the GameTeam

Accepted answers

kiara_wael

Hi and Welcome to the Community

Thank you for report it.Ill pass this to the GameTeam

All comments

kiara_wael

Hi and Welcome to the Community

Thank you for report it.Ill pass this to the GameTeam

MarilynRules

I have noticed some ads are playing but some are blocked. The same thing is happening to WORDS WITH FRIENDS. Both use Meta

dan1966

Some advertising freezes since yesterday , have to close the game and restart. Lost my 20 minutes boosters because of that

janetwarnes

Having this same problem - grey screen with large arrow but screen completely freezes making it impossible to proceed with the game. HELP

janetwarnes

Just typed this query and it disappeared - I have the same problem regarding advertising

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Recent Announcements

25 May - Missing Rewards from Team Clash
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…