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I don’t know why, but when I left the app to take a call, it glitched and didn’t start the next level with the double colour bomb, even tonight I was on a streak. When I then lost the level it said I had lost the double colour bomb again?
Hello @Bolyhos🤗 A Warm Welcome to the King Community!
I am sorry! It does not look like you are reporting the same issue as the opening question! Hence, I would like to request you to open a new post using this link —> Ask a new Question in Candy Crush Saga area
Note: The Community is not supporting non-English posts at presents! If you can post your question in English, we will be able to assist you better!
Thank you for understanding🍫
Már egy jó ideje nem ad segítséget a játék végén. Nem tudok haladni. 15439 szonten vagyok. Segítség nélkül nem tudom megcsinálni. Más is járt így, hogy eltünt a játék végén a segítség? Hogy tudnám visszahozni?
Hello @kayahwe 🤗 A Warm Welcome to the King Community!
I am sorry to hear about the glitch you are experiencing in your game!
(1) Losing the Super Colorbomb after losing a level is normal, as that is how the game team designed the feature!
(2) But, losing it just by leaving the App is not normal - unless the level you were playing was not finished and the App got closed - with which, the App thinks the levels was not finished!
If you did complete the level and go back to map screen before taking the call, I would recommend you to report the issue to King Player Support team from your game App.
Please let me know if you have any other questions🍫🍫
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Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
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