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Level 4246 - booster combo had a glitch that made it so the level couldn't be passed

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Mmogg
Mmogg Posts: 4 Newbie
I swapped a fish with a wrapped candy and the 2 of the 3 (exploding) fish traveled to spots where cherries were so that when they exploded, the cherries were gone and there were not enough left to pass the level. See attached photo - only 5 cherries present and need 7 to pass the level. Has anyone else had this happen with a booster combo? 

Comments

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend
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    hello @Mmogg

    Through this messages, I welcome you to the king community.
    Basically we facing this type problem for old android device error. but don't worries, i am trying to resolve.
    here some tips, check please
    Tip 1. Check your app update
    App developers are giving their best to deliver a great experience to the users, which is why they are constantly working on improvements. If users complain about the issue, including freezing and crashing, developers will fix it with an update. 
    That is why it is essential to regularly update all your apps or at least the ones you use daily.
    Tip 2.Update the device software
    If there is a software glitch, you can get rid of it by installing the latest software version. A new version will improve the overall performance of your device and its security and it will also bring bug fixes. If you didn’t enable automatic updates on your device, 
    you can see if there is an update manually:

    Go to Settings
    Scroll down and tap About device (About phone, About tablet)
    Tap Software Update or System update.
     
    Tip 3. Restart Your Device
    You can always try to restart your device when you meet any device problem. Press and hold the power button and tap Restart option. It can help you close all the apps running in the background and make space for you to run the wanted apps.
    Tip 4. Clear App Cache
    It will help you delete the unnecessary app cache that causes the crash. Go to Settings > Apps/Application manager > Choose the app candy crush saga > Tap Clear cache option.
    Tip 5. Free Up Storage Space
    To make enough room for the wanted apps, there are two options: delete files from device or move the files to SD card. You can remove some useless apps, old photos, videos and songs to free up space. Or move unnecessary apps to SD card: go Settings > Apps or Application manager > select one app > choose Move to SD card option.
    Tip 6. Make Sure Stable Internet Connection
    The slow or unstable network connection can also lead to app crashes on Android,
    Give me feedback after testing the causes.
  • Mmogg
    Mmogg Posts: 4 Newbie
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    I have the latest version. Just thought the developers might want to know there is a bug on that level that allows you to use boosters in a way that might make the level impossible to beat on that turn. Not a big deal.
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend
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    @Mmogg
    Your device updated?
    Did you checked all troubleshooting? 
  • Mmogg
    Mmogg Posts: 4 Newbie
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    Yes, all the steps. I'm not willing to try and recreate this glitch by wasting boosters on a level I already passed so I guess we'll just never know. At least this is here for others to see in case they experience the same thing.
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend
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    @Mmogg
    I will check more about the level. And I note it. B)  thank you for your feedback.
    If you need help at any time, please contact me by replying to this message. Similarly, if you ever have any questions then please do not hesitate to send me a message or posting on category.
    Have a good day 
  • _Elsa_
    _Elsa_ Posts: 36,698 Sweet Legend
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    Hi @Mmogg, I just found this video on Google.  Can you please let me know if your game worked different than this video?  It shows the 8 cherries but you said that your game was different.


  • Mmogg
    Mmogg Posts: 4 Newbie
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    @Elsa yes, my game worked different than that video but only the time I used boosters. I used fish and the striped/wrapped booster and during the game I swapped the fish with the wrapped - the fish randomly swam around like they do and 2 of them landed on squares with cherries and after the bombs exploded, the cherries disappeared.

  • _Elsa_
    _Elsa_ Posts: 36,698 Sweet Legend
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    They didn't drop down and disappear?  Could you please do me a big favor?  Could you please keep your eyes open here in the next few days and I will too.  I want to see if anyone else reports this as a possible new glitch.  Thanks!

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