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Episode race won't start AGAIN

Jasam2025

Hi ,

I just started attacking new levels that are released because I have only 10 hours to complete my chocolate box and Episode race won't start again.It is same problem as reported on 14.03.2026.

Normally it should start after I passed level22446 but now again it saying it will start at 22447 and then 22448. Also game is not giving me adds for additional moves .

I know that I shouldn't start leves upon release but if I wait I will lose my streak in chocolate box too.

Please fix this issue . This is becoming very annoying

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Jasam2025

Hi @PummyRaj ,

It looks like the adds for additional moves come back (!l also saw that lots of users reported same issue this morning), but I am not sure what will happen with Episode race. Now I completed second Episode race and now I should start level 22476.

Do you have any update from Spain team before I start.

I am afraid to startn and agen lose chance to get GB and pins

Jasam2025

Hi @PummyRaj ,

Noting happened over night. My Episode race did not appeared. Since I am inpatient person I again log out and log in to my computer, and now I also lost Candy Royale that suddenly appeared when I fist logged out and back in. ( And I didn't play in the mean time I still have a streak

Before: I log out:

When I logged back in:

I am not sure where Candy Royale suppose to sit on server or my phone but now I don't have it.( Maybe because i was logging in and out on my computer also 😁).

Anyway, Episode race is still an issue it was never appeared on my phone nor on my computer.

My id is 15599995556 if this happened only to me because I started races too early restore Episode race and adds for additional moves.

I learn my lesson , logging out and in will not necessarily fix the issue with the game, sometimes will just create more problems 😁.

Just lately game become more glichy or I m noticing more irregularities sice I am playing longer.

I am waiting for your positive response and hopping that episode race and adds for additional moves will be resolved

PummyRaj

I have reported about the missing Episode Race @Jasam2025👍 The Community In-charge also logged out as it is evening for them (they are in Spain)!

Hopefully, they will have an answer by this time tomorrow! Or even better… you will see both the Episode Race and the Ads for extra moves when you log into the game tomorrow!🤞

Have a good night!😴💤

Jasam2025

Hi @PummyRaj ,

I hope that they will fix adds and now episode race also sice it disappeared totally.( I responded before I saw your last comment)

I am hoping tomorrow when I wake up everything will work ( I am in Australia)

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3546710#Comment_3546710

Sorry! Missed to address your other point earlier @Jasam2025!

I am glad to see that you have various ways to achieve boosters in your game. I know how much useful those 5 extra moves will be!

I will escalate it to the right people, but I (kind of) know what they are going to say🤔 Ads are part of a test (yes, still) and it varies from groups of players. You might not be in the group to receive extra moves, as the testing groups changed!!

You said the Ads disappeared when the new levels came in, right? Maybe, this is intentional? Candy team is checking how these new levels are and how players are handling them without the Ads for extra moves!🤔 (just sharing my thoughts as a co-player! Please don't think much about it)!

How about you save one or two episodes for tomorrow or day after and check back if the Ads pop-in again?

PummyRaj

Hi @Jasam2025🤗 So sorry if I have caused any confusions!

I saw that you have been a regular visitor to this Community! And, I thought you might like to take part in our contests to collect some extra goodies like boosters and/or gold bars!

This is another one of our current contests —> Complete 5 New levels🏁

I know you are at the end of the map! So, please join only if you are interested! 💜🌟✨

Jasam2025

Hi @PummyRaj ,

I posted stats for the soccer league.i didn't understand why you mentioned me in the post.

Can you help me with adds for additional moves. They just disappeared totally.

I have adds for additional lives, for pre game boosters , i have cinema, but the most important ones are missing at the end of the game for additional moves..

Everything was working fine before new levels dropped..

Can you escalate to correct people to fix this

PummyRaj

Hello @Jasam2025🤗 Hearty Welcome back to the King Community!

Glad to know that the Episode Race is back in your game! And, I completely understand about keeping the Chocolate Box streak👍

Since you have new levels now and also you received the "Leagues", would you like to share a screenshot of your stats —> Here in the Community Contest?

I did tag you yesterday! Not sure if you have received the notification or not, as most of us are experiencing issues!

If you are interested, please check —> HERE, for more information about the contest!

Jasam2025

Never mind, i log out and logged back in and episode race started now, but still not adds for additional moves. This us soo bad

Accepted answers

All comments

Jasam2025

Never mind, i log out and logged back in and episode race started now, but still not adds for additional moves. This us soo bad

PummyRaj

Hello @Jasam2025🤗 Hearty Welcome back to the King Community!

Glad to know that the Episode Race is back in your game! And, I completely understand about keeping the Chocolate Box streak👍

Since you have new levels now and also you received the "Leagues", would you like to share a screenshot of your stats —> Here in the Community Contest?

I did tag you yesterday! Not sure if you have received the notification or not, as most of us are experiencing issues!

If you are interested, please check —> HERE, for more information about the contest!

Jasam2025

Hi @PummyRaj ,

I posted stats for the soccer league.i didn't understand why you mentioned me in the post.

Can you help me with adds for additional moves. They just disappeared totally.

I have adds for additional lives, for pre game boosters , i have cinema, but the most important ones are missing at the end of the game for additional moves..

Everything was working fine before new levels dropped..

Can you escalate to correct people to fix this

PummyRaj

Hi @Jasam2025🤗 So sorry if I have caused any confusions!

I saw that you have been a regular visitor to this Community! And, I thought you might like to take part in our contests to collect some extra goodies like boosters and/or gold bars!

This is another one of our current contests —> Complete 5 New levels🏁

I know you are at the end of the map! So, please join only if you are interested! 💜🌟✨

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3546710#Comment_3546710

Sorry! Missed to address your other point earlier @Jasam2025!

I am glad to see that you have various ways to achieve boosters in your game. I know how much useful those 5 extra moves will be!

How about you save one or two episodes for tomorrow or day after and check back if the Ads pop-in again?

Jasam2025

Hi @PummyRaj ,

I hope that they will fix adds and now episode race also sice it disappeared totally.( I responded before I saw your last comment)

I am hoping tomorrow when I wake up everything will work ( I am in Australia)

PummyRaj

I have reported about the missing Episode Race @Jasam2025👍 The Community In-charge also logged out as it is evening for them (they are in Spain)!

Hopefully, they will have an answer by this time tomorrow! Or even better… you will see both the Episode Race and the Ads for extra moves when you log into the game tomorrow!🤞

Have a good night!😴💤

Jasam2025

Hi @PummyRaj ,

Before: I log out:

When I logged back in:

I am not sure where Candy Royale suppose to sit on server or my phone but now I don't have it.( Maybe because i was logging in and out on my computer also 😁).

Anyway, Episode race is still an issue it was never appeared on my phone nor on my computer.

My id is 15599995556 if this happened only to me because I started races too early restore Episode race and adds for additional moves.

I learn my lesson , logging out and in will not necessarily fix the issue with the game, sometimes will just create more problems 😁.

Just lately game become more glichy or I m noticing more irregularities sice I am playing longer.

I am waiting for your positive response and hopping that episode race and adds for additional moves will be resolved

Jasam2025

Hi @PummyRaj ,

Do you have any update from Spain team before I start.

I am afraid to startn and agen lose chance to get GB and pins

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