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Please can I have my badge for passing 19000. I have asked many times but so far no badge. Last time I asked I was told I am way past 19000 but still no badge.
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Hi @scooty22 👋
Please stop running in circles as you can take a well-deserved breather now because I we manually added your Level 19K badge directly to your profile 🎉
By the way, absolutely incredible achievement 🥳 You are a true Candy Crush legend, and we are so proud to have you in our community.
Here is a quick look at it sitting proudly on your profile:
A quick tip for viewing it: On mobile phones, these icons can look a bit tiny. If you tap directly on the badge with your finger (or hover over it if you are on a computer), a small text box will pop up to show you the title.
Thank you for your amazing dedication to the game. If you ever need help with anything else, just say the word and we’ll be happy to take care of it for you ☺️
Hi @scooty22 I am surprised you hadn't received a message saying you hadn't attached the correct screenshot. I can only think that being as Moderators are players like ourselves, the one dealing with the 19000 badge could be on holiday or dealing with something else and missed it.
Don't forget you can also claim badges for 1000 up to 18000 so altogether you will get 19 badges. Just go into Contests and attach you map screenshot to all the relevant threads. As I said before it could take a few days for you to receive them, but you will eventually.
Good luck with your game and getting you badges 😉
They aren't worthless to the people who seek them, of course, but giving them out with a little bit of tolerance wouldn't go amiss. What I meant by "worthless" is that they don't cost King anything to give out so they could be a little more lenient about the rules. I don't really think anyone would be harmed if someone got a badge they didn't deserve, but others may differ in that opinion of course. I've deleted it now because it's being dealt with in the correct thread now.
That sounds good to me. I hope I get the badge!
Would it not have been good customer service just to take a moment to tell me that I was not sending the correct screen shot?
Thank you.
I don't think they are worthless badges @christinewupp I like collecting them. Scooty22 has now attached what is required, a screenshot of their map, so they should get their badge within a day or two. It's an easy requirement and necessary to show that it's the players map who is asking. It's also good practice for those who don't know how to take screenshots then attach them 😏
Hi there…Thank you for the reply.
I seem to be going round in circles..I have tried at least 7 times to hget the badge but it is not easy. I'm a very mature 74 year old player…
deleted as problem solved
Hey there @scooty22 . Hope you're doing well.
Congratulations on this wonderful milestone! To get your well-deserved badge, please go to
Have a great day!
