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Hello
Yesterday I was supposed to get my Advanced Daily Stamps reward but it kept saying network problems and it will be given to.me later. But it never did. And today it has refreshed the daily stamps without giving me my rewards
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Hi @vaalsyl
Thank you for getting back to us and for sharing the information.
I'll pass this on to the team so they're aware of what happened. Since then, have your Daily Stamps been working normally, or have you experienced the same issue again?
Unfortunately, we're not able to manually restore any missed rewards. However, if this happens again, please let us know as reports like yours help us investigate whether there's a wider issue.
Thanks!
Hello. My User ID is 1653124479.im playing on S23 Ultra. Version 1.331.0.1
Unfortunately I didn't screenshot the error message because I didn't expect not to get my rewards
Hi @vaalsyl , sorry to hear you did not receive your Advanced Daily Stamps reward.
Could you please let us know which device you are playing on, which game app version you have installed, and your Game ID? If you can also share a screenshot of the message you saw, that would be really helpful.
I will pass this on to the team so they can take a look and check whether there is an issue. Thank you!