What happened to the "Send lives"-button?

José_SavelkoulJosé_Savelkoul Posts: 42 ✭✭
All of a sudden, the "Send lives"-button changed into a "My account"-button. I always used to click "Send lives" (underneath the ranking) to send out lives to all friends with just 1 click. Now that has changed into "My account" (see pic). When I click it, it just says that I'm connected to FB (which I already know). Where has the "Send lives"-button gone, I really don't want to get RSI in my hand. Please do fix this, because I'm not amused. Thank you.

Have a nice evening.

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Answers

  • WelshbubbaWelshbubba Posts: 1
    Agree this issues affecting so many players leaving players with to little lives to really get into the game .
  • mercerikmercerik Posts: 2,826 Legend
    @José_Savelkoul  @Welshbubba

    Hi Jose & Welshbubba! Welcome to the Community!

    I know how frustrating it is not to be able to send lives to friends because that is how we get lives in return. I just posted an idea where players in this Community can "Vote To Bring Back The Old System of Sending Lives To Friends". Having this in place will give us better chances of getting it if we get overwhelming votes. I need both your support and votes! Please Comment and Vote! Here is the link to the Poll: https://community.king.com/en/candy-crush-saga/discussion/257658/lets-vote-on-bringing-back-the-old-system-of-sending-lives-to-friends#Item_2

    Hope this answer your questions and concerns here! Please follow me there by clicking on the link provided!

    Thanks guys!



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  • Jelly_JennyJelly_Jenny Posts: 1,902 Community Moderator
    You should be able to send lives from the "heart+envelope" icon right next to the friend. Once the icon turns green, the request is sent off. If you're having issues with it, let me know and I'll be happy to take a look. :eh:

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  • ajlackeyajlackey Posts: 1
    Moderator: the new setup only allows sending one life at a time. You have to wait between each one. Before last week you could send lives to all at once. The new set up is very annoying and im not going to send anymore.
  • José_SavelkoulJosé_Savelkoul Posts: 42 ✭✭
    You should be able to send lives from the "heart+envelope" icon right next to the friend. Once the icon turns green, the request is sent off. If you're having issues with it, let me know and I'll be happy to take a look. :eh:
    I know about that option, but like I already said, I really don't want to get RSI in my hand. The way you describe isn't just about 1 click and send lives to all friends, is it? Like we were able to using the "Send lives-button". Please do return that button again, because the "My account"-button underneath the ranking (see image) just really makes no sense to me, sorry. Why mess up with this?

    Have a nice evening.
  • Jelly_JennyJelly_Jenny Posts: 1,902 Community Moderator
    @ajlackey @José_Savelkoul That's true! This is a new change which is under testing so I'll be sure to pass your feedback onto our Developers :+1:



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  • vicky68vicky68 Posts: 14 ✭✭
    All of a sudden, the "Send lives"-button changed into a "My account"-button. I always used to click "Send lives" (underneath the ranking) to send out lives to all friends with just 1 click. Now that has changed into "My account" (see pic). When I click it, it just says that I'm connected to FB (which I already know). Where has the "Send lives"-button gone, I really don't want to get RSI in my hand. Please do fix this, because I'm not amused. Thank you.

    Have a nice evening.


  • vicky68vicky68 Posts: 14 ✭✭
    Im with you on this Jose, 
  • José_SavelkoulJosé_Savelkoul Posts: 42 ✭✭
    @ajlackey @José_Savelkoul That's true! This is a new change which is under testing so I'll be sure to pass your feedback onto our Developers :+1:


    Have you heard any news on this Jelly Jenny? What did they say? It is very inconvenient the way it is now, with the "My account"-button instead of the "Send lives"-button. Hope this will get sorted...
  • vicky68vicky68 Posts: 14 ✭✭
    My hand gets numb by pressing individual people, I do have a medical condition 
  • vicky68vicky68 Posts: 14 ✭✭
    @ajlackey @José_Savelkoul That's true! This is a new change which is under testing so I'll be sure to pass your feedback onto our Developers :+1:


    Think of people with athritis etc Jelly Jenny 
  • AssetAsset Posts: 3
    I voted to bring back the send lives button it is much easier to do. 
  • mmyself00mmyself00 Posts: 1
    Yes need send lives button which used to send lives to all in one go..my account makes no sense to me yes I logged in to Facebook I know to play CCS why would I want constant reminder about it on main screen lol
  • Graeme_LondonGraeme_London Posts: 82 ✭✭✭
    I agree with you @"José_Savelkoul" we need to be able to send lives to all our friends.
    @Jelly Jenny i think the new my account button should only be below play button start screen
  • Jelly_JennyJelly_Jenny Posts: 1,902 Community Moderator
    Thanks everyone for the feedback! I have been passing them onto our game studio. I will let you know when I hear updates! 


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