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Change The Wordings On The Piggy Bank Offer To Avoid Confusion
mercerik
Posts: 3,617 
@Cezdiamond
I answered an inquiry from @Spocky007 on Candy Crush Friends on May 21st entitled "I Bought A Pig" on this thread link: https://community.king.com/en/candy-crush-friends-saga/discussion/257242/i-have-bought-a-pig
For 9 days now, I have been wondering what made Spocky think that he bought the piggy bank and not just the Gold Bars trying to figure out where he got the idea. Then it hit me this morning when the Piggy Bank Offer popped-up at the end of the game on CCS Level 4189. It says 👉 Piggy Bank - 30 - Full 👈 Below this it says and I quote "Collect your Gold Bars and your new Piggy Bank!" Below is the ScreenShot of the Offer.
I am sure all these Gold Bar Offers have the same wordings whether it is CCS, CCSS, CCF and others. To avoid confusion, it should have been clearly implied that only the Gold Bars will be Collected and not the Piggy Bank. Don't you think? 😉 😉 😉
I answered an inquiry from @Spocky007 on Candy Crush Friends on May 21st entitled "I Bought A Pig" on this thread link: https://community.king.com/en/candy-crush-friends-saga/discussion/257242/i-have-bought-a-pig
For 9 days now, I have been wondering what made Spocky think that he bought the piggy bank and not just the Gold Bars trying to figure out where he got the idea. Then it hit me this morning when the Piggy Bank Offer popped-up at the end of the game on CCS Level 4189. It says 👉 Piggy Bank - 30 - Full 👈 Below this it says and I quote "Collect your Gold Bars and your new Piggy Bank!" Below is the ScreenShot of the Offer.
👇 👇 👇 👇
I am sure all these Gold Bar Offers have the same wordings whether it is CCS, CCSS, CCF and others. To avoid confusion, it should have been clearly implied that only the Gold Bars will be Collected and not the Piggy Bank. Don't you think? 😉 😉 😉
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Comments
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@mercerik, I believe @Spocky007 was implying he thought it was a one-time purchase and the new piggy bank would be free. I think he thought the next piggy bank would fill with 30 bars and it would be free again and again and again. I don't think he thought he was buying the piggy bank too.0
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@Khaos
I posted this here so it can be straightened out because people interpret things differently. The statement should be corrected. Looking at the statement "Collect your Gold Bars and your new Piggy Bank!" literally mean the Piggy Bank is included for the price of $2,99. If that is the case, that is a bargain if the Gold Piggy Bank is included. 😉 😉 😉0 -
Thank you for your messages. Yes, I thought you would buy the pig and collect your gold bars permanently. There is no evidence that it needs to be filled only once. That's what annoys me. What annoys me the most is that King.com did not reply to a single e-mail - quite the contrary. My email address has been blocked. So King.com deals with complaints. That is shameful.
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So you can see it in Germany
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"Get it now and save ALL the gold bars you deserve".
This is the message
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You are welcome @Spocky007. Hopefully, you will get this cleared up. You can dispute the charges with your credit card company or bank if you want your money back as @mercerik suggested. I will tag @Jelly Jenny and @Cezdiamond to see if they can help you and pass along this misunderstanding to the developers to make the piggy bank clear.1
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Hello Khaos and mercerik,thank you so much for your messages and help. I hope it could be cleared.2
