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Error 4894

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Answers

  • Michelle_Guyette
    Michelle_Guyette Posts: 12

    Level 2

    I go to King.com.  Then I scroll down to bottom of the page and hit "contact us".  I then follow the prompts and tell them the problem.  That's how I do it.  They can see your account somehow from their end of things and they know what you did and did not do.  So they know what is going on and are usually fair about making things right when the error was on their part.
     
  • Anetta23
    Anetta23 Posts: 16

    Level 2

    Ok, thanks!
  • Karen_Searley
    Karen_Searley Posts: 22

    Level 3

    I went to the contact us page too.
  • TRICIA4955
    TRICIA4955 Posts: 222
    I was reimbursed very generously too.  Thank you, King.
  • Cjay1997
    Cjay1997 Posts: 85

    Level 3

    Thank you for fixing.  It might be in everyone's best interest if you test these levels before releasing them to avoid problems like this in the future.  
    They should sort out problems like this before releasing these new levels, rather than releasing them with errors.

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