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Hiw do i get a refund

renaemost3
renaemost3 Posts: 1 Newbie
in Support
My grandson was on my phone this afternoon and purchased some in game purchases i didnt know until i looked at my bank statement 
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Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Candy Moderator
    Hello renaemost3
    I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

    Please remember, King is not responsible for your mistakes. Read here for solution.
    If you buy something but not get, then king will refund you. although your purchase was successful and not anything missing.
    If this is not resolved then contact King Care. When contacting King Care, please write your game ID. See here how to find your Game Id 

    I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me!
    Have a good day. :) 
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