Home
Support

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Goodies lost

debjaniroypatna

Created profile in King. After a few days formatted device n reinstalled the game. After login progress found saved but lost all the goodies.
Very much disappointing.
Kindly help to restore my goodies

To Ask Your Question:

Accepted answers

All comments

Hello, @debjaniropatna! When you reinstall the app, you will lose your boosters. King does not refund lost lives or boosters. The only thing they save through your account is your level and your gold bars. I hope I've answered your question!

Accepted answers

All comments

Hello, @debjaniropatna! When you reinstall the app, you will lose your boosters. King does not refund lost lives or boosters. The only thing they save through your account is your level and your gold bars. I hope I've answered your question!

Quick Links

Recent Announcements

Booster wheel not working - Edited by CM: Working on a Fix!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
No option to buy extra moves or watch ads after level ends - (Edited by CM: Fixed!)
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks