Extra moves spinner loading (edited by CM)

ghazal · June 2019

Image: https://us.v-cdn.net/6030983/uploads/editor/7b/8vhkx1rcb1yq.jpg

after completing the level, will not for additional moves with gold bars for me, writing loading

ghazal · June 2019

Plz,help me

firebombmarkus · June 2019

Hi @ghazal and welcome to our adorable Community 😊 Thank you for making a screenshot. Can you please tell me which device and OS are you using for playing this game?

ghazal · June 2019

Android

ghazal · June 2019

pwalsh · June 2019

I am having the same problem... my bonus spinner will not load. I am on android... has been happening right through my last 8 levels🙄

ghazal · June 2019

I am level 413,I had a problem from the beginning

pwalsh · June 2019

It's so annoying right?! I have emailed support numerous time about my 2 problems but keep getting refered here. No resolutikn for either problem... very frustrating!!

firebombmarkus · June 2019

Hi @pwalsh and welcome to our adorable Community 😊 I am sorry you are having this issue. I will ask you and @ghazal to try some troubleshooting steps for android and let me know if it helps.

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

ghazal · June 2019

I did all this and even completely eliminated the game and re-installed it, I only once won the prize and all the previous prizes were destroyed except for the gold bullion

ghazal · June 2019

Please provide a new update sooner

Extra moves spinner loading (edited by CM)

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