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Answers
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hi @marise and welcome to Community! Our language here is English so everyone will be able to understand. Please see our house rules here. Once you have reported in English our Community is happy to help outmarise said:Boa noite.
Comprei 20 moedas e vinha com bonus. 20 barras em dinheiro recebi, mas o bônus não. Como q faço?
Thanks for understanding.0 -
Hi @marise and welcome to our adorable Community 😊 As @Jelly Jenny said we use only English language here so we can understand each other better and provide more help. Please make a new post in English. You can use a translator if necessary. Thank you for your understanding. We are looking forward to hearing from you again. Have a wonderful day 🤗0
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I was charged for the piggy bank but a message came up error and I never received gold bars.
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Look i just paid $7 and didnt get my gold. Eigher want a refund or my gold0
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Hi @justinhenson and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.
https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase
I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗
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I did not receive my "piggy bank" that I paid for on 6/29/19. I have my emailed receipt. It also shows up under my "Account Purchase History". I have tried restarting the app and restartimg my phone, all at your suggestion. I just want the piggy bank or my money, preferably the former the order number is Order number: GPA.3381-4027-9052-58628.0
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Hi @shusha55 and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.
https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase
I hope this will help you. Have a wonderful day 🤗0 -
I have paid for gold bars 3 times and never received them. Total of $6.39. Please refund or give me the bar.0
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Hi @ppoynter and welcome to our adorable Community 😊 I am so sorry you are having purchasing issues. Please follow the link in my post above and you will see what to do. Let me know if you need assistance.0
If you didn't receive your Gold Bars I recommend checking out
