New profile Facebook

Question

I have a new profile on Facebook and I would not like to lose my progress because I'm at level 2,143. How do I synchronize this new facebook? Please help!! 😭😭

Sukanta_Biswas · Answer

Sorry, if you have already synced with another facebook, you can not sync again with another facebook. The old facebook will continue to play.
However, you can try another way. See your game id here https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest
Then click on the link, and contact on King Care https://soporto.king.com/contact 
Of course, the tropic and sub tropic will be filled correctly 😎
Have a good day✔

shany · Answer

I play on my cell phone, android. Game but it's still synchronized to my old profile

Sukanta_Biswas · Answer

Hello @shany 
We would like to welcome you to the king community. Thank you so much for being willing to joining 😊

Did you play through the game Kingdom and what device are you using for the game?
You can sync the game just once by a facebook. So give the right info, I'll help you to sync the game with Facebook.