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Hello @shany
We would like to welcome you to the king community. Thank you so much for being willing to joining 😊
Did you play through the game Kingdom and what device are you using for the game?
You can sync the game just once by a facebook. So give the right info, I'll help you to sync the game with Facebook.
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Sorry, if you have already synced with another facebook, you can not sync again with another facebook. The old facebook will continue to play.shany said:I play on my cell phone, android. Game but it's still synchronized to my old profile
However, you can try another way. See your game id here https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest
Then click on the link, and contact on King Care https://soporto.king.com/contact
Of course, the tropic and sub tropic will be filled correctly 😎
Have a good day✔
