My timer on Candy quest says 214 hours?

Question

There is seriously something wrong here, timer for my next Candy quest is saying over 200 hours before I get another quest, not to can't be right, it usually says a free hours but not days ??!???!!? Can anyone help? Also v on my dynamic duo it's been searching over a month for a buddy for me and still nothing? Just searching, I've already emailed them through the game, but maybe you all here know something else??!! Thanks in advance! Have wonderful day and sweet Candy crush dreams 😁

Creative_Elsa · Answer

Hi @Candydulcegabachita, welcome to our community.  I would like to take a moment to offer you a message
for all newbies to learn more about our community which you can find here. 
We always run contests so be sure to do them for a chance to win gold bars.

I might be able to help since I'm roaming the community today.  If you are playing on a mobile device, sometimes it just happens.  We used to be able to offer this and it worked so let's see if it works for you.  Take your total number of hours and divide that into 24 hours which is equal to one day.  Then take that number of days and go into your device settings.  Move your time up that many days.  Refresh the game and let's see if it works.  Then go back into your settings and bring the date back to today's date.  The last couple of times it was suggested it didn't work but maybe it's able to work again.

Sukanta_Biswas · Answer

Well, My colleague might be able to help you some tips, I'm tagging @Crimson_Dawn 😊

Sukanta_Biswas · Answer

Offer can be off at any moment because it is selected randomly.. Please tell me what device you are using for the game?
I will ask to check some troubleshooting 😊