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Remaining moves deduction

kfwilson6
kfwilson6 Posts: 5

Level 1

I make one move, but my remaining moves drop by two. It is very difficult to pass new levels with this glitch.

Is there anyone who can actually help with this? This website is ridiculously unhelpful and the contact feature just results in an automated message with links to info that won't resolve this issue.

Answers

  • Crimson_Dawn
    Crimson_Dawn Posts: 2,741
    Hello, @kfwilson6! Have you noticed anything different in your game lately that might cause this, or maybe something different about your device?
  • bearwithme
    bearwithme Posts: 16,933
    Hello @kfwilson6 and welcome to our community.  Can you take a screen shot before you make a move and then after you make the move showing how many moves you had before and how many afterwards?  I will try and see if I can help you get this resolved.
  • kfwilson6
    kfwilson6 Posts: 5

    Level 1

    No changes to the device I'm using or anything like that. Below I moved once and went from 20 to 18.


    bearwithme said:
    Hello @kfwilson6 and welcome to our community.  Can you take a screen shot before you make a move and then after you make the move showing how many moves you had before and how many afterwards?  I will try and see if I can help you get this resolved.

  • Crimson_Dawn
    Crimson_Dawn Posts: 2,741
    @kfwilson6, in the top screenshot, is the game suggesting that you move the orange candy diagonally to make a striped candy?
  • kfwilson6
    kfwilson6 Posts: 5

    Level 1

    @Crimson_Dawn
    That seems to be correct. It's the temporary bonus of being able to use diagonal moves.
  • Crimson_Dawn
    Crimson_Dawn Posts: 2,741
    @kfwilson6, that's your problem. When you make a diagonal move, it costs two moves. Problem solved!😀
  • kfwilson6
    kfwilson6 Posts: 5

    Level 1

    I hadn't realized. The game just indicates you can choose that or one of two other bonuses. Nowhere have I seen mention of that little stipulation. I appreciate your time in clearing that up.
  • Crimson_Dawn
    Crimson_Dawn Posts: 2,741
    No problem! Let me know if you need anything else!

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