Remaining moves deduction

kfwilson6 · July 2019

I make one move, but my remaining moves drop by two. It is very difficult to pass new levels with this glitch.

Is there anyone who can actually help with this? This website is ridiculously unhelpful and the contact feature just results in an automated message with links to info that won't resolve this issue.

Crimson_Dawn · July 2019

Hello, @kfwilson6! Have you noticed anything different in your game lately that might cause this, or maybe something different about your device?

bearwithme · July 2019

Hello @kfwilson6 and welcome to our community. Can you take a screen shot before you make a move and then after you make the move showing how many moves you had before and how many afterwards? I will try and see if I can help you get this resolved.

kfwilson6 · July 2019

No changes to the device I'm using or anything like that. Below I moved once and went from 20 to 18.

bearwithme said:

Hello @kfwilson6 and welcome to our community. Can you take a screen shot before you make a move and then after you make the move showing how many moves you had before and how many afterwards? I will try and see if I can help you get this resolved.

Crimson_Dawn · July 2019

@kfwilson6, in the top screenshot, is the game suggesting that you move the orange candy diagonally to make a striped candy?

kfwilson6 · July 2019

@Crimson_Dawn
That seems to be correct. It's the temporary bonus of being able to use diagonal moves.

Crimson_Dawn · July 2019

@kfwilson6, that's your problem. When you make a diagonal move, it costs two moves. Problem solved!😀

kfwilson6 · July 2019

I hadn't realized. The game just indicates you can choose that or one of two other bonuses. Nowhere have I seen mention of that little stipulation. I appreciate your time in clearing that up.

Crimson_Dawn · July 2019

No problem! Let me know if you need anything else!

Remaining moves deduction

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