"Find the 3 lost keys and reveal treasures" , you only get 1 key, it should be 3 keys.

Philip · July 2019

When you "Find the 3 lost keys and reveal treasures", you only get 1 key. Please show 3 keys in the map. Thanks!

Image: https://us.v-cdn.net/6030983/uploads/editor/ae/an17uyay3nhu.png

Image: https://us.v-cdn.net/6030983/uploads/editor/58/20qimc53zytj.png

firebombmarkus · July 2019

Hi @Philip and welcome to our adorable Community 😊 Did you collect one of the keys? I think the next one appears once you have collected the first one.

Kazza-3 · July 2019

It used to be that way, the next key would appear after you collected one. But for a while now there’s only been 1 key that appears. Perhaps another bug?

firebombmarkus · July 2019

@Kazza-3 Thank you for your feedback. What device and OS are you using for playing this game?

Kazza-3 · July 2019

@firebombmarkus this is on an android phone, showing version 5.1.

firebombmarkus · July 2019

@Kazza-3 I will ask you to do some troubleshooting steps and see if this will change. Please note that the last resort is always reinstalling the game but if you do so you will lose all the boosters.

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device#latest

In the meantime, I will investigate this and see if this is maybe changed. Thank you for your patience and understanding 😊

Happyjack23 · July 2019

I only get one key also and it unlocks the chest. Once you get the key click on the chest and it will give you your prizes

firebombmarkus · July 2019

@Happyjack23 I thought it might be so. Thank you for letting us so 😊

Jelly_Jenny · July 2019

@Philip In the screenshot you have 1 key visible - like @firebombmarkus mentioned, the second key should appear soon after collecting your first one. Note that the key has a timer that need to be reached before it expires. Otherwise the chest will stay closed. The key will be re-spawned in the map after playing some levels again.

@Kazza-3 if you're having issues with getting new keys, a screenshot from you seeing one key and then after you've reached the key and do not have any more will help to look into this.

I will also move this conversation to "Support" as this is not an idea per se.

Thanks

"Find the 3 lost keys and reveal treasures" , you only get 1 key, it should be 3 keys.

Comments

Categories