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Answers

  • Ladysib_80
    Ladysib_80 Posts: 1

    Level 1

    Several times in Pyramid Solitaire I have clicked to buy bars to win a game and it will kick me off, take the money from my account and make me have to start the level over. It always happen when I'm about to acquire a key. Is there any way to retrieve my level or my money? Ladysib_80
  • firebombmarkus
    firebombmarkus Posts: 13,110
    Hi @Ladysib_80 and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.

    https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase

    I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗
  • slim24
    slim24 Posts: 5

    Level 2

    Hi on July 27th I purchased my piggy bank cause it was full in the game of bubble witch 2 the funds was taken from my account and my bank is still full please fix this issue or refund my money very aggravated this is the 3rd time I'm reaching out

  • slim24
    slim24 Posts: 5

    Level 2

    here is the copy of my receipt
  • sahgshg
    sahgshg Posts: 6

    Level 1

    Hola. Necesitamos su apoyo para que el día de hoy se realice una compra y no se acredite el oro. Debido a eso solicito respuesta o bien unreembolso. Pedido GPA.3333-2090-2758-85028
  • sahgshg
    sahgshg Posts: 6

    Level 1

    No hubo ninguna solución. ya no haré más compras.  No hay seriedad
  • slim24
    slim24 Posts: 5

    Level 2

    On 7/27 I was playing bubble witch 2 I purchased my piggy bank cause it was full for 2.99 with taxes it was 3.18 but I never got it my bank is still full why does this keep happening? Can someone please assist me or do I need to just contact my bank to get my money back I have been sending messages but no one responds.
  • grayp1
    grayp1 Posts: 4

    Level 1

    Order number: GPA.3380-4246-4179-51875
    Order date: Jul 30, 2019 9:20:30 PM EDT
    I putchased gold bars and didnt recieve them
  • c_terry05
    c_terry05 Posts: 1

    Level 1

    My one year old son made a $32.22 purchase on the game and I never make purchases is there any way to dispute this purchase and get a refund? 
  • Wanlove
    Wanlove Posts: 1

    Level 1

    ซื้อแพ็จเก็จแล้วไม่เข้าไปที่เกมส์ ต้องทำไงคะ 

Hey! Would you like to give us your opinion?