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cannot connect with Facebook
Answers
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Hello @Noktoola !
Have you tried:- Reinstalling the Facebook App (If you're trying to connect within a mobile device).
- Allowing Facebook permissions to games (Connecting any in-game to Facebook means that you're giving the game permission to access your Facebook data, so if you have blocked any incoming request from games in Facebook it will give you a strange error. (And if you contact facebook support they'll refer you to King Support and vice-versa.
- If none of those works, you can still try to contact King support, make sure to have screenshots of the error and attach them to your question, that will make the process faster than usual.
1 - Reinstalling the Facebook App (If you're trying to connect within a mobile device).
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Hi @Noktoola, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to do them for a chance to win gold bars.Where are you playing the game - computer or mobile device?@vegeta777 gave you the correct information if you are playing on mobile - just uninstall the Facebook app. Do NOT uninstall the game if you are on a mobile device until you have exhausted all other solutions. Your lives and boosters are only saved on that device so that you can play the game offline. If you uninstall the game app you will lose all lives and boosters.@vegeta777, have you ever contacted Facebook for support? They are the biggest pain. I am still waiting to get an answer from them from a message over a week ago.
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