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Where are all my free games gone

h51
h51 Posts: 2

Level 1
edited August 2019 in Support
Where are all my free games gone, had 60 at end of play last night on my personal computer now only 7 which I collected today. I play through facebook no deactivation and no one else here to play it.

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Answers

  • vegeta777
    vegeta777 Posts: 16

    Level 2
    Hi there @h51 , I'm sorry to hear that you'd been experiencing some issues within the game, but could you please be more specific? And mention if these games are weekly challenges or events?

    As well If you have a screenshot of this it would be better to share it here, it would help other users to get what's going on :)
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hi, @h51
    Welcome, and thank you for becoming a member of the King Community! I will be very happy if I can help you.

    Tell me a little bit about your problem, do you want to talk about the saved boosters ? Or say it through a screenshot.
  • h51
    h51 Posts: 2

    Level 1
    Several weeks I lost 60 extra lives and overnight it was 0 and the same thing happened again I had 50 extra lives last night and this morning 0. This is ridiculous. Why do my friends bother sending them!!!





















  • PummyRaj
    PummyRaj Posts: 44,081
    Answer ✓
    Hello @h51, Hearty Welcome to the Candy Crush section of our friendly King Community :) 

    I am very sorry to hear about the issue in your game!!  Usually, the Lives we get from our Friends will expire after 7 days we receive!! 

    If you think this is not the case, and you are loosing the Lives you received everyday, please post your game user ID number with the help of this link  https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it

    Talk to you soon!  Have a nice day/evening!

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