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Can anyone please help

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Shammah110
Shammah110 Posts: 1 Newbie
in Support
Hi, can someone please help me to get my gold bars back please.

I logged into f. B to play candy crush and noticed my gold bars gone straight away.. How do I get them back can anyone please help me
Flag · Helpful Sweet Love Haha

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  • bearwithme
    bearwithme Posts: 16,010 Candy Moderator
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    Hello @Shammah110 and welcome to our community - I am sorry you lost your gold bars.  If you purchased them they can be restored. Contact us here to help us get your missing items back.
    However  I suggest you first try some troubleshooting.  Make sure you have the latest version of the game, clear your cache, I would log out of FB again and then de-install FB, restart the platform you are playing on, then re-install FB and reconnect to the app. again and see if that brings back your gold bars.  It that doesn't work then I would go ahead and fill out and submit the form provided on the link above.
    Flag · Helpful Sweet Love Haha

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