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Piggy Bank

Jen-20
Jen-20 Posts: 1

Level 1
in Support

I tried to purchase the 60 gold bars in my Piggy Bank and received an error "Oops...Something Went Wrong".  I did not receive my gold bars and now my Piggy Bank is empty.  How do I get my gold bars?

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Jen,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards and have a great day,

    Tony - King Care Team

  • GBlove07
    GBlove07 Posts: 5

    Level 1
    Thank you you to
    😇😉😁😀😊☺😂😃😄😅😆

    Hi Jen,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards and have a great day,

    Tony - King Care Team


  • ohkay_doit
    ohkay_doit Posts: 9

    Level 2
    They are really good at replacing missing purchases and researching your issues, all should work out for you! Happy crushin'
  • GBlove07
    GBlove07 Posts: 5

    Level 1
    I have the same problem so if you find out contact me in the game😋🙋
  • GBlove07
    GBlove07 Posts: 5

    Level 1
    Jen-20 said:

    I tried to purchase the 60 gold bars in my Piggy Bank and received an error "Oops...Something Went Wrong".  I did not receive my gold bars and now my Piggy Bank is empty.  How do I get my gold bars?

    Me to its ok!!!!!!!!
  • _Elsa_
    _Elsa_ Posts: 37,319
    Hi guys, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.

    We cannot handle any purchase issues in this community as payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here:  https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest


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