Friends list gone

ndrew2685 · August 2019

As of this morning, my friends list has disappeared, and has been replaced by a bunch of names I don’t recognize and who are not on my friends list. I am connected to Facebook as always. This is in iOS.

Sukanta_Biswas · August 2019

Hi, @ndrew2685
We would like to welcome you to the king community. Thank you so much for being willing to joining.

First check if your avatar is correct. If the picture is correct, then the problem is for slow internet. Or you can follow step below.
Check app update > Log out game > Restart device > Open game & Log in again.
Let me know..

ndrew2685 · August 2019

All is good now thanks!

Sukanta_Biswas · August 2019

Hi, @ndrew2685
We would like to welcome you to the king community. Thank you so much for being willing to joining.

First check if your avatar is correct. If the picture is correct, then the problem is for slow internet. Or you can follow step below.
Check app update > Log out game > Restart device > Open game & Log in again.
Let me know..

ndrew2685 · August 2019

All is good now thanks!

Sukanta_Biswas · August 2019

ndrew2685 said:

All is good now thanks!

Thank you for your kind feedback about my answer – I am glad you are enjoying the community😊
Have a good day.

CindyT · August 2019

Hi. I've tried all of the suggestions and I still don't have my friends list.

Sukanta_Biswas · September 2019

Hi @CindyT
What device you using for this game?
And open game > Select any level > Before play take a screenshot > Show me 😉

CindyT · September 2019

Hi. I am using an LG Stylo 3.

Sukanta_Biswas · September 2019

@CindyT
Follow this link below and do check some troubleshooting 👇
https://community.king.com/en/candy-crush-saga/discussion/246127/have-you-lost-your-progress-and-friends-list#latest

CindyT · September 2019

I did all that first. Nothing is working. I must be missing something, but what?

Sukanta_Biswas · September 2019

@CindyT
Then, you need to uninstall and re-install Game app and check.
To do this, you will lose your stored boosters.

CindyT · September 2019

I did that before I asked for help on here but I went ahead and did it again. No changes. It still looks the same.

Friends list gone

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