Linking to Facebook?

TiffanyMarie · August 2019

I can not figure out if my game is saved, or how I link it to Facebook. I have tried logging in and going to the settings only I can not find the settings button to save and link to Facebook. Someone help please!!!!

Sukanta_Biswas · August 2019

Hi, @TiffanyMarie
We would like to welcome you to the king community. Thank you so much for being willing to joining 😊

You tell me more details about your problem.
Do you want to sync your game with Facebook first time?
Did you sync games through the Kingdom, and now you want to sync with facebook ?
Can you show me a screenshot of your problem?

Or please see here, and let me know 🙂
https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-back

TiffanyMarie · August 2019

I legit have no clue if it’s linked to kingdom or what. I tried to link it to Facebook and soon as I did I went back to level one so I logged out of fb and it restored all my levels

Kelly1980123 · November 2019

I can’t sync with Facebook either... Safari states “too many redirects”

melroisen · January 2020

I get the same-too many redirects. And now it's not giving me rewards either. Keeps telling me to link to get rewards. So frustrating!

Sukanta_Biswas · January 2020

melroisen said:

I get the same-too many redirects. And now it's not giving me rewards either. Keeps telling me to link to get rewards. So frustrating!

Why is it best to be logged in?

When you play our games, you may notice a ‘My Profile’ or ‘My Account’ button. This appears on the first screen you see when the game loads, and confirms whether you’re logged in or whether action needs to be taken.

It’s very important that you stay logged into either your King Account or Facebook profile, as this ensures a number of things happen while you’re playing.

These include:

Saving and recovering your level progress as you play
Syncronizing your progress so you can access it on a new or second device. You won’t need to play from the start again!
Keeps an accurate track of your Gold Bar balance

But it also helps us help you. If you need support, we can:

Quickly find your player profile on our records, so we know who you are if you contact us!
See your play activity in the game and give fuss-free support
Track purchase use within the game in the very unlikely event something’s gone wrong!

If you play offline or don’t log in to your profile:

You are not synchronized so problems with progress may not be recoverable
You are not logged in, so items used cannot be checked, delivered or replaced
Your actions aren’t saved if you switch devices or get a new/second device
Your own profile persona won’t be visible, as your identity and name/avatar will be invisible while offline
You won’t be able to take part in events or challenges that need you to play online

To make sure you’re logged in, first make sure you tap the ‘My Account’, ‘Profile’ or ‘Save My Progress’ button when you start the game. They all appear in the same place, just beneath the ‘Play’ button before you start the game.

If you’re logged in already, this will confirm the account you’re currently playing under.

If you’re not already logged in, the game will prompt you to either...

Sign up with Email for a King Account using your email (tap here for more information)

Continue with Facebook (tap here for more information)

Log In with an existing King Account profile (tap here for more information)

Linking to Facebook?

Answers

Why is it best to be logged in?

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