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🌶️🍬 Hot & Sweet right now in Candy Crush Saga!

Things disappeared and work baddly

seasong
seasong Posts: 113
edited August 2019 in Support
Hey guys
Very disappointed with CC for some time... many bugs !
° Dexter challenge on Thursday has just disappeared after collecting the 50 green candies
° Rami challenge don’t appear anymore on my iPhone while it’s on my iPad 
° My robot has disappeared too
° They didn’t give me the new levels since August 21...

🙁😕🙁

Edit 1 : updating works for new levels
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Comments

  • seasong
    seasong Posts: 113
    @Sukanta_Biswas
    The highest level on my board in 5240 while other players are on 5285
    What's happened with my new levels please I can’t play since August 21

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Hi, @seasong
    Welcome, and thank you for becoming a member of the King Community! I will be very happy if I can help you.😊

    Please tell me what device you using for this game? 
  • seasong
    seasong Posts: 113
    Thank you for your answer @Sukanta_Biswas
    I’m playing on iPhone and iPad 
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    @seasong

    Check your app update here 👇
    https://apps.apple.com/us/app/candy-crush-saga/id553834731
    When it is complete, follow the step below.
    Log out game > Restart your device > Open game & Log in.
    Let me know..
  • seasong
    seasong Posts: 113
    On my way
    I will let you know
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    seasong said:
    Thank you for your answer @Sukanta_Biswas
    I’m playing on iPhone and iPad 
    I was able to solve your problem? 🙂
  • seasong
    seasong Posts: 113
    @Sukanta_Biswas
    It works !!!
    Usually it's no need to upgrade to have new levels but this time it was necessary
    TYSM
    Do you know why dexter competition disappeared on Thursday ?
    Saw on chat some guys with the same issue with no answer...
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    @seasong
    Dexter is not available in the game right now and we have no information about it.
    https://community.king.com/en/candy-crush-saga/discussion/comment/443924#Comment_443924
  • Mzbootzsna
    Mzbootzsna Posts: 20

    Level 3
    Candy Crush is getting a little to bootleg for me. Like Seasong noted, things are not working and disappearing.  Heck there was a new chest/treasure hunt and that ish disappeared while I was still logged on playing the game. I have spent money and time! I am really starting to look for other games to occupy my time and money!!!!!!!
  • seasong
    seasong Posts: 113
    edited August 2019
    @Mzbootzsna
    It's sure that CC works oddly right now! Try updating as I did, it worked for me with new levels issue
    I bought lollipops a long time ago and never get them...
    So since that day I vowed to buy nothing anymore in the game but you can progress without buying, just be patient.
    Sometimes I grumble because it works badly but I like this game too much to leave it

Hey! Would you like to give us your opinion?

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