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Why are my earned gold bars not showing?
I have collected marked candies for rewards, I'm notified of winning gold bars and they are not showing in my total, have a balance of 19 and have passed 3 or 4 milestones and the total is still the same. I usually get 3 items at a time & I think I'm getting those (eg. stripe&wraped candy, color bomb) but I'm not positive.
Best Answer
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Hi @ccole and welcome to our adorable Community 😊 Sometimes rewards you win don't show up on your screens but they are stored immediately in your backpack. As you see, there is a red mark "1" on your backpack. Once you open it you will see small stars shining around boosters you've won.
As for the gold bars, your screenshot shows that you just got pop up as info that you have sugar drops at a certain level. Once you collect the sugar drops you might get boosters or even some gold bars.
I hope this helps you. Have a wonderful day 🤗
Answers
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Hi @ccole and welcome to our adorable Community 😊 Sometimes rewards you win don't show up on your screens but they are stored immediately in your backpack. As you see, there is a red mark "1" on your backpack. Once you open it you will see small stars shining around boosters you've won.
As for the gold bars, your screenshot shows that you just got pop up as info that you have sugar drops at a certain level. Once you collect the sugar drops you might get boosters or even some gold bars.
I hope this helps you. Have a wonderful day 🤗 -
Same thing has happened to me!! Just happened again today. I have now missed out on at least 7 gold bars for sugar drop challenges and 5 that I was supposed to receive for being in the top 3 for last week. Very frustrating! I have tried reporting it but have not received a reply from Candy Crush.
